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From54US$ /night
Check-in
23Dec2025Select date
Check-out
24Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Mocambo 526, Veracruz, Mexico
-
Next to Mocambo Beach
Great
8.1
8.1
/10
4.0
/5

Playa Caracol Hotel & Spa is a 4-star beachfront hotel in Boca del Río, featuring a seasonal outdoor swimming pool, spa, and private beach access. The hotel offers air-conditioned rooms with premium bedding, free WiFi, and a variety of on-site dining options.

Rooms & Amenities

Guestrooms at Playa Caracol Hotel & Spa come equipped with air conditioning, LCD televisions, and complimentary WiFi. Each room features a private bathroom with free toiletries and either a balcony or patio offering views of the pool or sea.

Dining & Leisure

Dining options at the hotel include Playa Caracol Restaurant, specializing in traditional regional and national dishes, and a poolside cocktail bar. Guests can also enjoy in-room dining services.

Recreation & Services

Playa Caracol Hotel & Spa offers recreational amenities including a fitness center, outdoor hot tub, and spa services with various massage treatments. The hotel features sun loungers, beach umbrellas, and a kids' swimming pool.

Location & Nearby Attractions

The hotel is situated 9 km from Castle of San Juan de Ulúa and features convenient amenities such as concierge services and a banquet hall. Nearby attractions include Playa Boca Del Rio and Big Bola Casinos Veracruz, both within 3 km.

“I think this beachfront hotel really shines with its Mediterranean vibe and accessible location, especially given the price; the pool and beach access make it a strong choice for a relaxing stay. Dining can be a little expensive, but the convenience and quality seem to balance out, plus the updated rooms offer a comfortable retreat. Overall, a solid pick for those prioritizing location and beach time.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
16 m² 
2 Double beds
Shower
Coffee machine

Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area

Spa & Leisure

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Playa Caracol Hotel & Spa offers a delightful array of dining options that embrace the flavors of the region and invite travelers to indulge in culinary experiences. From vibrant international dishes to the serene beachside setting, each venue provides a unique atmosphere perfect for families, couples, and friends alike.
Playa Caracol Hotel & Spa Veracruz Restaurant photo
Playa Caracol Hotel & Spa Veracruz Restaurant photo
Playa Caracol Hotel & Spa Veracruz Restaurant photo

La Villa del Pescador

Regional cuisine
Ambiance
Family-friendly with a relaxed atmosphere, featuring both indoor and outdoor seating that allows for enjoyment of the gentle sea breeze.
Key Offerings
Highlights include a variety of local favorites and international dishes, offering something delightful for every palate. The welcoming environment makes it ideal for casual family dining or a friendly gathering.
Reservation
Not needed.
Open daily from 7:00 AM to 10:00 PM.

Playa Caracol Restaurant

Traditional regional and national dishes
Ambiance
Bright and inviting, perfect for casual meals, with an intimate feel and a focus on comfort and community.
Key Offerings
Enjoy an array of traditional dishes that showcase authentic flavors, perfect for those looking to experience local culinary culture in a cozy setting.
Reservation
Recommended.
Hours vary.

Beach Club

Casual beachfront dining
Ambiance
Laid-back and breezy, with stunning views of the ocean and comfortable seating, perfect for lounging while enjoying a meal.
Key Offerings
A variety of light bites and refreshing beverages offered right by the shore, ideal for relaxing during the day or sunset sips in the evening.
Reservation
Not needed.
Hours vary.

Lobby Bar

Casual bar snacks and cocktails
Ambiance
Warm and social with a welcoming vibe, featuring comfortable seating perfect for gathering with friends or unwinding after a day of activities.
Key Offerings
An impressive selection of craft cocktails, wine, and light snacks that complement a leisurely evening.
Reservation
Not needed.
Hours vary.

International Restaurant

Diverse international dishes
Ambiance
Elegant yet unpretentious, creating a pleasant setting for a leisurely dining experience.
Key Offerings
An eclectic menu that features dishes from around the world, catering to various tastes and preferences, ideal for adventurous eaters.
Reservation
Recommended.
Hours vary.

Location

Avenida Mocambo 526, Veracruz, Mexico
Map view
Avenida Mocambo 526, Veracruz, Mexico
Nearby
Mall
Playa Mocambo Free
430 m
Restaurants
Villa Rica Mocambo
100 m
Av Mocambo 527
Restaurante Bar Gandara
230 m
Calle Calzada Mocambo 12
Fogon Do Brasil
230 m
Interior De Plaza Mocambo
La Intimidad
990 m
Viveros La Playa
Explore Veracruz
Experience Veracruz
Top Attractions
Activities
Dining
Entertainment
Puerta de Alcala Veracruz
Puerta de Alcala Veracruz
8 minutes' walk
An impressive monument reflecting the city's history, ideal for photos and close to local parks.
WTC Veracruz
WTC Veracruz
10 minutes' walk
A vibrant center hosting events, offering business facilities and dining with a view of the city skyline.
Playa Mocambo
6 minutes' walk
A serene beach perfect for relaxation and family fun, known for its clear waters and cleanliness.
Beach Volleyball at Playa Mocambo
6 minutes' walk
Exciting beach volleyball games are held regularly; equipment rental is usually available.
Veracruz Aquarium
9 minutes' drive
A well-known aquarium featuring diverse marine life, suitable for families; tickets available on-site.
Villa Rica Mocambo
Villa Rica Mocambo
2 minutes' walk
Beachfront dining offering fresh seafood, with a casual atmosphere and stunning ocean views.
Fogon Do Brasil
Fogon Do Brasil
3 minutes' walk
A cozy place specializing in Brazilian barbecue, known for mouthwatering meats and friendly service.
Cinebox Black
Cinebox Black
15 minutes' walk
A modern cinema showing the latest films, ideal for a relaxing evening with friends or family.
Big Bola Casinos Veracruz
30 minutes' walk
A lively casino offering various games, perfect for nightlife entertainment with friends.

Getting around
City Centre
Veracruz9 min  ·  5.6 km
Airports
General Heriberto Jara Corona International Airport (VER)17 min  ·  11.2 km
El Lencero National Airport (JAL)149 min  ·  99.2 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.1
8.1/10 based on 1119 reviews
Kevin
United States, February  2025
6.8/10

I had a decent experience at this hotel which offered contemporary design and direct beach access. The pool area was nice, and the convenience store nearby was a bonus. However, I faced issues with my room assignment and found the rooms could use a bit more attention in terms of cleanliness. The location was a bit far from downtown, which added to transportation costs, and I think the price for what you get is a bit steep compared to other options.

Rooms
7.0
The rooms were comfortable and clean, but definitely could use a good dusting and a refresh in terms of furniture and decor.
Service
6.0
The staff was nice, though I had to push a bit to get the correct room for my anniversary. Overall, they were helpful during our stay.
Location
6.0
The hotel is located right on the beach, but it's a 15-minute taxi ride to downtown Veracruz, which can be annoying.
Dining
Facilities
8.0
The pool area was beautiful and well-maintained, providing a nice spot to relax.
John
United States, January  2025
7.0/10

I enjoyed my stay at this hotel, which boasts a lovely pool area and direct access to a beach. The rooms were comfortable and clean, though they could use some updates and dusting. The manager was helpful in resolving our room situation during our anniversary stay, but the location was a bit far from downtown Veracruz, leading to some pricey taxi rides. Overall, it offers decent amenities, but the value for money could be better with more competitive pricing for the area.

Rooms
7.0
The rooms were comfortable and clean, but they had a dusty feel and could really use a good deep cleaning and some updates.
Service
7.0
The manager was friendly and helped us with our room situation, which was appreciated, but the initial mix-up was a bit frustrating.
Location
6.0
The hotel is in a decent location right on the beach, but it's a bit of a trek to downtown Veracruz, which can be annoying.
Dining
Facilities
8.0
The hotel features a nice pool area surrounded by greenery, along with direct access to the beach, making it enjoyable overall.
G.
United States, December  2024
7.0/10

The hotel has a stylish design with spacious rooms and great access to the beach, making it a nice choice for a getaway. The pool area is lovely with plenty of greenery. However, my experience was marred by some miscommunication at check-in and dusty rooms that could use more regular cleaning. Also, the location is a bit far from downtown attractions, which might be a hassle for some.

Rooms
7.0
The rooms were comfortable, but they had a dusty feel and could use more frequent cleaning. The walls were quite bare, which made it feel less inviting. The terrace offered a nice view of the pool and the sea.
Service
7.0
Service was decent overall. The manager who checked us in was friendly but had limited English skills. However, there was a bit of confusion regarding our room type, which took some time to resolve.
Location
6.0
While the hotel is conveniently located right by the beach, it is about a 15-minute taxi ride from downtown Veracruz, which could become a bit cumbersome.
Dining
Facilities
8.0
The pool area was enjoyable and well-kept, providing a relaxing atmosphere surrounded by greenery.
Amy
United States, November  2024
7.0/10

I had a pleasant stay overall at this hotel, which features a nice pool and a charming garden area. The beach was decent, although not extraordinary. The rooms were comfortable and clean, but I did notice some dust that could use regular cleaning. While the location is somewhat removed from downtown Veracruz, I appreciated the large convenience store nearby and the fantastic restaurant just a short walk away. For my anniversary, I faced some challenges with my room arrangement, but the manager handled it in the end. Overall, the hotel is decent, yet pricey for what it offers.

Rooms
7.0
The rooms were comfortable and clean but had some dust that needed attention. They could use an update in decor and furnishings.
Service
7.0
The service was generally nice, but I had a mix-up at check-in regarding my room type. The manager eventually resolved the issue, but there were moments of miscommunication.
Location
6.0
The location was good, being right at the beach, but it was a bit far from downtown Veracruz, requiring a 15-minute taxi ride.
Dining
Facilities
8.0
The pool area was a great feature, with plenty of greenery around it, which enhanced the relaxing vibe.
Jimmy
United States, September  2024
7.0/10

We enjoyed our stay at this hotel, particularly the spacious rooms and nice pool area surrounded by greenery. The direct beach access is a definite plus, making it convenient to spend time by the sea. However, there were some frustrations with the initial room assignment and the dusty conditions in our room. Additionally, while the location offered a peaceful retreat, it was a bit far from downtown Veracruz, making transportation a bit of a hassle at times.

Rooms
7.0
The rooms are spacious and offer a beautiful view of the sea and pool area, but they could definitely use a good dusting.
Service
7.0
Service was mostly nice, but communication was a bit of a challenge since the staff had limited English proficiency.
Location
6.0
The hotel is situated right on the beach, but it's about a 15-minute taxi ride to downtown Veracruz, which can be a bit inconvenient.
Dining
Facilities
8.0
The pool area and garden are well-kept and make for a lovely place to relax. The hotel design is modern and appealing.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Pets
Pets are not allowed.
Number of rooms:
21
FAQs
About Playa Caracol Hotel & Spa
What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Check-in is at 15:00 and check-out is at 12:00.
How far is Playa Caracol Hotel & Spa from General Heriberto Jara Airport?
The hotel is 5 km from General Heriberto Jara Airport, approximately a 15-minute drive.
What dining options are available on-site at Playa Caracol Hotel & Spa?
La Villa del Pescador serves traditional regional and national dishes, and there is also a poolside cocktail bar.
Is there a beach area at Playa Caracol Hotel & Spa?
Yes, the hotel features a private beach area with sun loungers and beach umbrellas.
What recreational amenities are provided at Playa Caracol Hotel & Spa?
Guests can enjoy a seasonal outdoor swimming pool, outdoor hot tub, fitness center, and children's playground.
What room amenities are available at Playa Caracol Hotel & Spa?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a private bathroom with free toiletries.
What attractions are located near Playa Caracol Hotel & Spa?
Nearby attractions include the Castle of San Juan de Ulúa, located 9 km away, and the Veracruz Aquarium, which is about 7 km from the hotel.
Does Playa Caracol Hotel & Spa offer any spa services?
The hotel features a spa offering a variety of treatments, including massages and beauty services.
Is parking available at Playa Caracol Hotel & Spa?
Free private parking is available on-site without the need for a reservation.
Are there family-friendly amenities at Playa Caracol Hotel & Spa?
The hotel provides a children's pool, playground, and children's menu.
What languages do the staff at Playa Caracol Hotel & Spa speak?
The staff is multilingual and can assist guests in both English and Spanish.

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